Testimonials for the Suffolk Guides
Our aim is to provide a first class customer service, so if you have any comments on the Guide or our service please Send us an Email!
"Thank you so much for this wonderful welcome. We are all highly delighted with what you have already done for us at your offices of the Suffolk Tourist Guide."Christine FellsSouthwold Museum
"Wonderful, thank you so much - Really appreciate all you've done for us! Saw the posts come up on Facebook yesterday eve as well, thank you. Very much like the bonus of going back on the homepage each time an update is made - Sounds great." Sophie KennellySpa Pavillion Theatre, Felixstowe
"Thank you for the e Sarah. I’ve been around a day or two. As the years have passed it has seemed people in general are becoming increasingly apathetic, lazy or plain clueless. For over two years I have struggled to get the new website, which you’ve seen, I had designed on paper put onto the web. To my absolute delight you have summed up Moon & Sixpence
in the blink of an eye and got the message up and running. All I can say is what a wonderful breath of fresh air. Well done... Best Regards Peter
Just wanted to say a BIG thank you to you for advertising our second annual Christmas Market
, here in Blythburgh last Saturday. We had a fantastic turnout and lots of people said they''d viewed the details on your website.
Thanks again. Best wishes & Merry Christmas. Binny
Thank you so much for all your help your assistance has been wonderful and I can certainly say as I'm contacting a number of companies your service has been above and beyond.
Amy-Rose Thurstons Farm B&B, SaxmundhamHi Sarah
Thanks for all the help you give me - best team to advertise with I've ever dealt with and being a small business I do really appreciate all the time you spend helping me with things. Thanks also for sending me the resized versions, really useful.
With kind regards Sharon Cakes for All Occasions, Suffolk Weddings Guide
"Thanks – great stats which makes the decision to book again very easy!"
HannahThe Old Cannon Brewery, Bury St Edmunds
"We will renew with the same subscription if we may. That’s a very nice conversion rate and we do notice traffic coming from you."
Tasha - Wherstead Park, Suffolk Weddings Guide
Yes we will renew please as we are more than happy with the feedback we have had and the service you have given.
Nikki Shepherd (Pennikkity Pots Ceramics Cafe
"Excellent site, great communication, everything you ask for is done asap, brings in more guests than any other site I use. Thanks very much - keep up the good work".
Val, Holly Tree Cottage B&B, Darsham
Thank you for your attentive reply. I think the website is great...just last Saturday I attended craft fair in St. Peter's, farmers market at Long Melford and Gainsborough museums open day. All advertised on STG!! This Saturday I'm going to another of your listings at Minsmere. I adore Suffolk and as I live alone there are no restrictions on my life...so I try to visit and do as much as I possibly can.
App will be a bonus but I can manage just fine without it!
Thank you for keeping me informed about Suffolk and very best regards to you and your team.
Duncan Brinkley, Sudbury
Please remove "member of the caravan and camping club" as we are dropping them for you. You produced 80% of enquiries last year.
Millers Meadow Camping & Caravan site
I can't tell you how glad and full of thanks I am getting your very very helpful answer.
How many effort! While reading I could hear how you like that area! I did not dare hoping to get so much help from you, so you find me very very happy and relieved I know our way now.
I am sure the whole group will appreciate your work and I wish you all the best!
German Coach Party to Dunwich
thanks so much for your help, it is hugely appreciated. I have already had bookings from people who found it on your website.
In addition, the event was featured on radio Suffolk because it appeared on your site, so a million thank you's for that. How brilliant!
Take care and all the best,
Dr Joe and Mrs J Jan 2013
It was good to speak to you this afternoon and put the world to rights! As discussed, we would like to renew our adverts. We are really pleased with the level of enquiries that we have had from the Suffolk Tourist Guide and I look forward to working with you again in the year ahead.
Naomi Tarry, Best of Suffolk
The Suffolk Guides are such a valuable service and amazing value for money and I’d be delighted to renew our advert.
DaniSK Clinic and Spa, Bury St Edmunds
, June 2012
We know your site works well for us based on our own Google Analytics so we definitely would like to renew please - just email me over what I need to do this.
Marketing Director, Ufford Park Hotel, Woodbridge
Dec 05, 11:32am via Twitter
RT@lespyke: If you are getting married @suffolkweddings is the BEST place to start.., if you are advertising a product - do it with them!!!
Lesley Pyke, Lesley Pyke Glass Engraving, Halesworth
"What you do works, keep doing it!"
Julie Warren, The Apex, Bury St Edmunds
Yes, I'm happy to renew the advert as last year.
I have had an excellent year for a first one, but can't quite work out how the guests found us. I am sure some of them came from you....
The Grain House Self Catering and B&B, Clare
"It (our advert on the Tourist Guide) has been very good I have to say.. we've had good business from the ad... worth it"
Kay Burtenshaw, Poplar Riding Stables, Hundon
Many thanks for the upgrade to the Suffolk Restaurant with Rooms. Thank you so much for your support... Your website is working very well, we have had two bookings for weddings for this year!
With many thanks,
Diana Donoghue, The Pheasant Restaurant and Borley Smokery
On Twitter from Milsom Hotels
Jun 1, 12:20pm via HootSuite @milsomhotels Great Web Stats this week especially from @BestLovedHotels @SuffolkHotelsG @sawdays
thank you very much indeed, that is fantastic! I am sure that they will work very well. ...I am very greatful for what you have done for me. Your service is second to none!
Les May 2011Lesley Pyke Glass Engraving, Halesworth
I just wanted to feedback that this is the best TI site I''ve ever used - I wish all counties did the same. Thank you!
Kate Brazier April 2011
Oh Wow!! Thank you sooo much Sarah, the advert etc all look amazing! The Cheque is in the post - literally. The Google analytics is not something I have dealt with before so I shall have a look tomorrow and no doubt you will be getting a 'Help' telephone call from me if I haven't sussed it. I am so impressed with the service I have received from you I will definitely be recommending your company to anyone who will listen. No doubt we will be in communicado soon! Best Wishes Angela AJZ Craftz Wedding Stationery
Hi Sarah, Thanks for the info (on the brochure); having considered it I think I’ll pass on this and stick with your online advert which brought in quite a bit of business especially considering we only started last June. Thanks anyway.
Regards John, Hill Farm House
Paul, Owner of The Angel Sudbury (and previously The George Cavendish)
'Most cost effective, effective way of advertising I've found. All the others are rubbish. These work'
a real person and a real reply
thank you so much
will take a look at all
I recently booked a special treat for my elderly parents through you and it was a fantastic success. I would be very grateful if you could suggest something special again. My parents are both over 80. They would enjoy a meal or afternoon tea if it was in a special location..
Angela Scott September 2010
I thought I'd send you feedback email to thank you for the wonderful service you have given me with my advertising. You have been prompt and efficient to deal with all my queries, and have created beautiful listings ads for all my shows to great success. I checked my site traffic yesterday and in just two days a listing on your site drove no small part of 300 visitors!
I shall definitely be advertising with you again, and could not be more pleased.
Anick Purmessur, Gallery Violet
Just wanted to say you have done a wonderful job about the coach house lets hope it brings more people in
Jan Goh July 2010
Thornham Coach House Restaurant
You're a god-send! You're website is fab, so many helpful hints and tips! Thank you
If you have any hot tips on promoting the business I am all ears! Your advice re joining twitter and getting our links to open in a new window were really helpful...
Deborah Rampton, Nomad Living We're very help to try to help our clients online marketing in any way we can so give us a call if you just want to bounce an idea around or you're not sure about something
Thank you for your (renewal) e mail. I would be delighted to renew my advert with The Suffolk Tourist Guide - the figures that you quote regarding the times that the advert has been viewed are very encouraging...
Susie, The Lavenham Old Rectory
"I am extremely happy with the results from both the hotels and the tourist guide during the past year. They have consistently ranked within the top ten referral sites of all of websites and I confirm that I would like to renew links for all of our hotels". Feb 2010
Suzanne Richardson, Marketing Manager, Thorpeness and Aldeburgh Hotels -The Bru, Aldeburgh
, The White Lion, Aldeburgh
You did everything you could to get us business... we were pleased and we did get a fair amount of bookings through the Guide... But we've moved away from trekking and family rides as they take up too much time so we won't be renewing, but thank you for all your help in getting us on the web
Yvonne at Rancho Pavo Real, Sudbury
Your site is fab. We point people to it all the time. Well done.
(Jenkins, New Wolsey Theatre, Ipswich
"We were delighted with the results of the competition which the Suffolk Tourist Guide ran for the Suffolk Game and Country Fair. Sarah was efficient and easy to deal with on all levels, putting together a detailed web feature about our event. The response rate to the competition was excellent (almost 100 entries) with the opportunity to share data capture from the entrants, and we could also directly track referrals from the Suffolk Tourist Guide website to the Suffolk Game and Country Fair website which was an important part of the promotion for us. We look forward to working with the Suffolk Tourist Guide again in the future. "
From: Anne Roberts
Sent: 02 April 2009 18:24
Subject: Suffolk Tourist Guide
Just thought you might like to know that Vogue magazine are going to feature the shop in an advertorial about nice places to visit in Suffolk as a result of clicking on our website via the Suffolk Tourist Guide !
Anne, The Cuckoo Flower, Long Melford
It’s great to work with such a forward-looking and friendly business, thank you for all your help and support. Working with The Suffolk Tourist Guide has brought lots of benefits, from the many referrals we receive, to the joint PR we’ve done together.
Naomi Tarry, Best of Suffolk
Thank you so much for your help recently. We're pleased with the pictures you took of our B&B and for doing our advert which we wouldn't know how to do ourselves! We had good results from our first year and with the new pictures maybe we'll have even better results ... Thank you again for your help
Mrs Lindley, Milton Villa
Good service, good results and at an affordable price, that doesn't happen very often. Thank you Sara and your team at Suffolk Tourist Guide for helping a small Suffolk business in these troubled times.
SteppingOut, Bury St Edmunds
Brian, Off The Square, Framlingham
I hope things are good for you and your guide is by far the best on Suffolk, well done.
To the Guide
I really like this site - I've saved it to my favourites and use it all the time to find out what's happening in my area!! More on Lowestoft please.
Just to let you know that the tickets (for Latitude) arrived promptly as promised thank you.
We did have a great time and the weather stayed dry-ish thankfully so I just wanted to say thank you very much for the tickets.
One of the winners of the Latitude Competition tickets 2008. We'll be running another competition for tickets in 2009 so watch this space!!
Sarah from High House Farm, Woodbridge -
"We get a lot of trade from the Guide so we're very happy to renew for another year....our website get's a lot of hits (through the Guide).."
THANKS ... and may I say - what a pleasant, positive response!
Thank you so much for your speedy communication.
Your information is most helpful and I look forward to collaborating with you in the future.
Thank you very much for your help. This place sounds lovely and I have now booked it.
Thank you very much
Thanks for the list of camp sites in Suffolk you linked me to. It's not complete, but seems to have one or two that I haven't found anywhere else.....I think you'll have your work cut out trying to make a complete list, but all the best and good-luck.In my experience most camp-site finding web sites are usually rather inadequate, but just looking at the most recent Ordinance Survey map is a good place to start. Thanks again - Penny Collier
Thank you very much for your help, its especially needed as we are a commission free gallery and give our efforts for art to be sold at affordable prices, we have very limited advertising budgets, and with the genuine help of your company and you, can try at least to get noticed!
Thank you again, I will keep you updated.
BigArt Gallery, Jan 08
Thank you very much for your help, we finally managed to book a room there for 3 nights only, as our client changed her plans at the end...
Piccadilly Travel Ltd.
Thanks for managing to book us a Farmhouse for 8 of us next summer, nothing was too much trouble. We came across the site via Google and were happy that we did. Thanks for being so patient with our request.
I just wanted to say thank you for all the help you and your fantastic Suffolk Tourist Guide gave me and my family in planning our week in Suffolk. We had a wonderful week, staying in lovely hotels and delightful B&Bs. It was a trip down memory lane for us. We were all impressed by Suffolk and the hospitality we received. Thanks again for for the STG!
WE ARE VISITING SUFFOLK WITH OUR 2 DOGS, AND OUR ACCOMMODATION FALLS WITHIN THE EXCLUSION ZONE FOR ''BLUE TONGUE''. THANKS FOR THE INFORMATION YOU PROVIDED FROM DEFRA ON WHAT WE SHOULD DO WHEN OUT WALKING, THIS IS REASSURRING. REGARDS, JAMES KING.
Thank you for finding my family accommodation for last weekend at the last moment. Despite the weather we had a great time.... and visited two of the local attractions you mentioned
David Casales, Stafford
What an excellent, user friendly site yours is. I couldn't believe my luck when I saw my ideal hotel on the Guide and I was not disappointed as the hotel was a real home from home. The owner was very nice too. It was an ideal base for touring - I really didn't want to go home. I'll be back next year! I would definately recommend your site to holidaymakers.
Laura Gadd, Austin, Texas
Hi Sarah, Many thanks for your email of last week. Lucy of Splash Media has been to Orford to meet us and see the Lady Florence. She has taken a copy of a 30 minute DVD of our cruises which we produced a few months ago, and Splash may well film on board on a cruise on Friday morning....
Hopefully we will feature in their production one way or the other, thanks to your recommendation.
Many thanks once again.
John A Haresnape
23/07/07 Dear Sarah
Have just read your email as was at work yesterday and then hurtled straight to the Yoxfest party, where I heard all about the flurry of activity re. info. for the Suffolk Tourist Guide! We`re all very impressed with your efficiency, and excited about the increased publicity your efforts will generate so a big thank you! We`ll certainly keep in touch, and hope to meet you at a festival event.
Cheers for now
21/7/07 Thank you Sarah for all your help trying to find us a B&B this weekend, we've just booked to stay there.
3/7/07 'Thanks very much for your help in trying to find 17 of us accommodation in Southwold for the Latitude Festival. We'll have a look at the other sites in the area that you suggested (for possible filming)...'
Rebecca Hampson, Atit Productions for Channel 4
10/6/07 "Hi Sarah Thank you for your email. The content is superb... Wonderful service and done so quickly too"
John Haresnape, The Lady Florence
6/6/07 “ Hi Sarah Thank you (for putting my display on for me). That looks great... I have had several enquiries now which is great... Thanks once again, all your input and help has been appreciated “
Amanda, Suffolk Cycling Adventures
5/6/07 “Hello Sarah Thank you very much for all your assistance in my request for lunch venues.... May I thank you very much for your very prompt response, not only did you provide hotel information (for our Company lunch for 100 staff) but had actually phoned them, to ensure availability. I was very impressed with your service. Kind Regards”
Olive Harrison PA to Directors Ocean Media
2/6/07 Romany Vardo Breaks rated the Guide 9:10 overall, with 9:10 for all the other assessment indicators on our questionnaire (ie presentation, layout, content, ease of navigation, clear instructions and value for money)
15/5/07 Dear Sarah
Many thanks for updating the web page for us. Jan took the photograph of the cornfield last August and is delighted to see it 'Published' on the web !!!
Many thanks for an excellent job well done.
Questionnaire is attached.
Dave & Jan
Kiln Farm Guest House
5/05/07 Liz Conibear of Elm Tree Farm rated the Guide 9:10 overall
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