Testimonials for the Suffolk Guides

Our aim is to provide a first class customer service, so if you have any comments on the Guide or our service please Send us an Email!

Hi Sarah
Just wanted to say you have done a wonderful job about the coach house lets
hope it brings more people in
Many thanks
Jan

Jan Goh July 2010
Thornham Coach House Restaurant

misshannaholley
You're a god-send! You're website is fab, so many helpful hints and tips! Thank you
May 2010

If you have any hot tips on promoting the business I am all ears! Your advice re joining twitter and getting our links to open in a new window were really helpful...
Deborah Rampton, Nomad Living
We're very help to try to help our clients online marketing in any way we can so give us a call if you just want to bounce an idea around or you're not sure about something

Dear Sarah,
Thank you for your (renewal) e mail. I would be delighted to renew my advert with The Suffolk Tourist Guide - the figures that you quote regarding the times that the advert has been viewed are very encouraging...

Susie The Lavenham Old Rectory

"I am extremely happy with the results from both the hotels and the tourist guide during the past year. They have consistently ranked within the top ten referral sites of all of websites and I confirm that I would like to renew links for all of our hotels". Feb 2010

Suzanne Richardson, Marketing Manager, Thorpeness and Aldeburgh Hotels -
The Bru, Aldeburgh, The White Lion, Aldeburgh, The Swan at Lavenham , Thorpeness Hotel, Golf and Apartments

You did everything you could to get us business... we were pleased and we did get a fair amount of bookings through the Guide... But we've moved away from trekking and family rides as they take up too much time so we won't be renewing, but thank you for all your help in getting us on the web
Yvonne at Rancho Pavo Real, Sudbury

Thanks Sarah,
Your site is fab. We point people to it all the time. Well done.

Kind regards
Sharon
(Jenkins, New Wolsey Theatre, Ipswich)


"We were delighted with the results of the competition which the Suffolk Tourist Guide ran for the Suffolk Game and Country Fair. Sarah was efficient and easy to deal with on all levels, putting together a detailed web feature about our event. The response rate to the competition was excellent (almost 100 entries) with the opportunity to share data capture from the entrants, and we could also directly track referrals from the Suffolk Tourist Guide website to the Suffolk Game and Country Fair website which was an important part of the promotion for us. We look forward to working with the Suffolk Tourist Guide again in the future. "

Kate
Activemd.co.uk
June 2009

From: Anne Roberts
Sent: 02 April 2009 18:24
To: info@suffolktouristguide.com
Subject: Suffolk Tourist Guide

Dear sarah,

Just thought you might like to know that Vogue magazine are going to feature the shop in an advertorial about nice places to visit in Suffolk as a result of clicking on our website via the Suffolk Tourist Guide !

Many thanks.

Anne, The Cuckoo Flower, Long Melford


It’s great to work with such a forward-looking and friendly business, thank you for all your help and support. Working with The Suffolk Tourist Guide has brought lots of benefits, from the many referrals we receive, to the joint PR we’ve done together.
Naomi Tarry,
Best of Suffolk

Sarah
Thank you so much for your help recently. We're pleased with the pictures you took of our B&B and for doing our advert which we wouldn't know how to do ourselves! We had good results from our first year and with the new pictures maybe we'll have even better results ... Thank you again for your help
Mrs Lindley,
Milton Villa, Aldeburgh

The Guide has worked really well for me and I would be an idiot not to renew..
Tosh, Fultons Shooting

Good service, good results and at an affordable price, that doesn't happen very often. Thank you Sara and your team at Suffolk Tourist Guide for helping a small Suffolk business in these troubled times.

Julian Keeble
(Partner)
Stepping Out Bury St Edmunds


Brian, Off The Square, Framlingham
I hope things are good for you and your guide is by far the best on Suffolk, well done.
Kind regards
Brian

Lesley Fisher, Fishers Hotel, Lowestoft
this is a breath of fresh air..I thought it would be hard to do an advert but it's quite easy...I'm very impressed with it... it's difficult to know where to advertise but I like this Guide

From Kate at The Abbey B&B, Eye
Thank you very much, I've had lots of very nice people from the Guide in the time since joining you. You are the only website that I'm on so I know it is working.

To the Guide
I really like this site - I've saved it to my favourites and use it all the time to find out what's happening in my area!! More on Lowestoft please.
Jo Redman

Hi Sarah
Just to let you know that the tickets (for Latitude) arrived promptly as promised thank you.
We did have a great time and the weather stayed dry-ish thankfully so I just wanted to say thank you very much for the tickets.
Kind regards
Jane Jewell
One of the winners of the Latitude Competition tickets 2008. We'll be running another competition for tickets in 2009 so watch this space!!

Sarah from High House Farm, Woodbridge
"We get a lot of trade from the Guide so we're very happy to renew for another year....our website get's a lot of hits (through the Guide).."

I'm amazed! and really pleased with the display - I've had 2 enquiries already and the display hasn't be on for a week... thanks for doing my ad for me as I don't have internet connection yet. Keep up the good work, I'll be recommending you!
Crystal Hayes, North Manor Farmhouse B&B

THANKS ... and may I say - what a pleasant, positive response!
Tom Mc
4x4 Trading

Dear Sarah,
Thank you so much for your speedy communication.
Your information is most helpful and I look forward to collaborating with you in the future.
Regards.
Myra McNeill
March 08

"That was brilliant to get a booking so quickly, and the cost has proved a very good return already. I've had two enquiries already and the one booking has more than paid for the ad. Cheers" Tosh
Fultons Shooting
Feb 08

Hi Sarah
Thank you very much for your help. This place sounds lovely and I have now booked it.
Thank you very much
Lisa
24/1/08

Thanks for the list of camp sites in Suffolk you linked me to. It's not complete, but seems to have one or two that I haven't found anywhere else.....I think you'll have your work cut out trying to make a complete list, but all the best and good-luck.In my experience most camp-site finding web sites are usually rather inadequate, but just looking at the most recent Ordinance Survey map is a good place to start. Thanks again - Penny Collier

Hi Sarah
Thank you very much for your help, its especially needed as we are a commission free gallery and give our efforts for art to be sold at affordable prices, we have very limited advertising budgets, and with the genuine help of your company and you, can try at least to get noticed!
Thank you again, I will keep you updated.
Kind Regards
Michelle Payne
BigArt Gallery, Jan 08

Dear Sarah,

Thank you very much for your help, we finally managed to book a room there for 3 nights only, as our client changed her plans at the end...

Best regards,
Anastasia Ermokhina
Director
Piccadilly Travel Ltd.


Thanks for managing to book us a Farmhouse for 8 of us next summer, nothing was too much trouble. We came across the site via Google and were happy that we did. Thanks for being so patient with our request.
Linda Evans

Dear Sarah
I just wanted to say thank you for all the help you and your fantastic Suffolk Tourist Guide gave me and my family in planning our week in Suffolk. We had a wonderful week, staying in lovely hotels and delightful B&Bs. It was a trip down memory lane for us. We were all impressed by Suffolk and the hospitality we received. Thanks again for for the STG!
Susan McKenna
November 2007

3/10/07
WE ARE VISITING SUFFOLK WITH OUR 2 DOGS, AND OUR ACCOMMODATION FALLS WITHIN THE EXCLUSION ZONE FOR ''BLUE TONGUE''. THANKS FOR THE INFORMATION YOU PROVIDED FROM DEFRA ON WHAT WE SHOULD DO WHEN OUT WALKING, THIS IS REASSURRING. REGARDS, JAMES KING.

15/9
Thank you for finding my family accommodation for last weekend at the last moment. Despite the weather we had a great time.... and visited two of the local attractions you mentioned
David Casales, Stafford

What an excellent, user friendly site yours is. I couldn't believe my luck when I saw my ideal hotel on the Guide and I was not disappointed as the hotel was a real home from home. The owner was very nice too. It was an ideal base for touring - I really didn't want to go home. I'll be back next year! I would definately recommend your site to holidaymakers.
Laura Gadd, Austin, Texas

25/7/07
Hi Sarah, Many thanks for your email of last week. Lucy of Splash Media has been to Orford to meet us and see the Lady Florence. She has taken a copy of a 30 minute DVD of our cruises which we produced a few months ago, and Splash may well film on board on a cruise on Friday morning....
Hopefully we will feature in their production one way or the other, thanks to your recommendation.
Many thanks once again.
John A Haresnape
www.lady-florence.co.za

23/07/07 Dear Sarah
Have just read your email as was at work yesterday and then hurtled straight to the Yoxfest party, where I heard all about the flurry of activity re. info. for the Suffolk Tourist Guide! We`re all very impressed with your efficiency, and excited about the increased publicity your efforts will generate so a big thank you! We`ll certainly keep in touch, and hope to meet you at a festival event.
Cheers for now
Gill


21/7/07 Thank you Sarah for all your help trying to find us a B&B this weekend, we've just booked to stay there.
Kind regards,
Lucy (Jackson)

3/7/07 'Thanks very much for your help in trying to find 17 of us accommodation in Southwold for the Latitude Festival. We'll have a look at the other sites in the area that you suggested (for possible filming)...'
Rebecca Hampson, Atit Productions for Channel 4

10/6/07 "Hi Sarah Thank you for your email. The content is superb... Wonderful service and done so quickly too"
John Haresnape, The Lady Florence

6/6/07 “ Hi Sarah Thank you (for putting my display on for me). That looks great... I have had several enquiries now which is great... Thanks once again, all your input and help has been appreciated “
Amanda, Suffolk Cycling Adventures

5/6/07 “Hello Sarah Thank you very much for all your assistance in my request for lunch venues.... May I thank you very much for your very prompt response, not only did you provide hotel information (for our Company lunch for 100 staff) but had actually phoned them, to ensure availability. I was very impressed with your service. Kind Regards”
Olive Harrison PA to Directors Ocean Media

2/6/07 Romany Vardo Breaks rated the Guide 9:10 overall, with 9:10 for all the other assessment indicators on our questionnaire (ie presentation, layout, content, ease of navigation, clear instructions and value for money)
Rory Coxhill

15/5/07 Dear Sarah
Many thanks for updating the web page for us. Jan took the photograph of the cornfield last August and is delighted to see it 'Published' on the web !!!
Many thanks for an excellent job well done.
Questionnaire is attached.
Best Wishes
Dave & Jan
Kiln Farm Guest House

5/05/07 Liz Conibear of Elm Tree Farm rated the Guide 9:10 overall